020 3151 6000

About us

Priority One was founded in 2007 by media and technology entrepreneur Steve Thomson, and infrastructure and technology expert Jon Abbott. Their vision was, and still remains, to become the leading supplier of IT support and outsourcing for London-based SMEs.

Our Company Values


Our clients are our long term partners. We hire the very best IT professionals and support them to support our clients.


We strive to deliver continuous improvement through research and training.


We believe we are nothing without delivery to our clients’ absolute satisfaction.


We act with integrity, we are precise and we really care about the service we are delivering.


We are open, straightforward and accountable.  We present solutions in plain English.

The Executive Team


Steve Thomson


With a degree in Computers and Business behind him, Steve was quick to become IT Director for Mintel, before co-founding his own businesses Ebiquity and First News.

Keen to get back to his technology roots, Steve co-founded Priority One with Jon, where his experience in growing and developing businesses is instrumental in our success story.

Steve has three teenage boys to keep him busy, and is a keen pilot, holding a commercial licence with an instrument rating.


Jon Abbott

Managing Director

Jon began his career as IT Manager of Ebiquity supporting a 24/7 environment with offices across Europe, before starting up Priority One with Steve in 2007.

With 18 years’ experience in the IT industry, Jon oversees the smooth running of Priority One, ensuring that every aspect of the business is delivered to the highest standard.

Outside of work, when not entertaining his two young children , you’ll find Jon in pursuit of a new personal best on his bike.

Profile photo of Sarah Thomson, Priority One

Sarah Thomson

Non-Executive Director

Sarah has founded, floated, acquired and run, a number of businesses to date, including Addictive, Ebiquity and First News.

As a driven media and technology entrepreneur Sarah’s unrivalled business knowledge and experience make her ideally suited to challenge and develop our performance and strategy.

Sarah has won numerous awards including Media Boss of the Year and Entrepreneur of the Year Finalist, and has appeared in many ‘one to watch’ lists.


Chris Barlow

Technical Director

Chris began his career in various support roles, before moving to London as an IT Support & Infrastructure Consultant and later, Head Office IT & Data Centre Manager for Ebiquity.

As Technical Director at Priority One, Chris is responsible for researching, designing, implementing and maintaining the technology infrastructures of Priority One and all our clients.

Outside of work Chris is our resident classic car enthusiast.

Meet the team

Come and meet our talented workforce who could help you deliver better business results.

020 3151 6000

[email protected]