About us

Priority One was founded in 2007 by media and technology entrepreneur Steve Thomson and infrastructure and technology expert Jon Abbott. Their vision was, and still remains, to become the leading supplier of IT support and outsourcing for London based businesses.

Meet the team

At Priority One we love learning. We have a specific team learning environment, individual learning plans and internal and external training. We work in 4 teams to man the service desk, provide cybersecurity, manage projects and partner with our customers. This means that we always have specialist expertise to exactly match your requirements.

Key Team Members

Chris Barlow

Managing Director


Ben Ganson

Sales & Marketing Director

Scott Lazarus

Head of Account Management

Ravi Singh

Service Desk Team Leader

Our company values


Our clients are our long term partners. We hire the very best IT professionals and support them to support our clients.


We strive to deliver continuous improvement through research and training.


We believe we are nothing without delivery to our clients’ absolute satisfaction.


We act with integrity, we are precise and we really care about the service we are delivering.


We are open, straightforward and accountable. We present solutions in plain English.

Contact us today to transform your IT

We’ll be more than happy to answer any questions.