If you’re an SME looking to outsource your IT support for the first time, need some extra resource to enhance your existing setup, or you’re thinking of moving away from your current provider, get in touch today to see how Priority One can help your business.
Operating out of London Bridge and Manchester, with two UK based data centres, our professional and efficient Service Desk is here to assist your business with all your IT support needs across Windows, Mac, Linux and cloud applications, 24×7, 365 days a year. We triage your call as it comes in and assign your case to the appropriately skilled technician, to ensure you always have the best person for the job working on your ticket.
We combine the latest technology, best practice and expert knowledge to build multi-layered defence systems that will minimise an IT security breach. From security audits and penetration testing, through to consultancy and GDPR compliance, our security experts will ensure your company data is safe.
From server virtualisation to office relocation, our team of experts, led by our dedicated Project Manager, is ready to help with all your IT project needs. Working together we’ll ensure each project is delivered on time, on budget and with minimal disruption to your systems.
We are able to deliver high quality, reliable and fast hosted services for email, virtual desktops, backups and website hosting because we own and maintain our UK based cloud services. Whatever the brief, we can tailor our solutions to meet your specific business objectives.
Simeon Davis - Office Manager
We are a global executive search Company undertaking critical assignments for some of the world’s largest corporations. To support this we need highly reliable IT systems and a support function capable of dealing with the Senior Partner’s needs directly. Priority One provide us with the latest solutions for any technological challenge we face. Furthermore they have a team of engineers who are extremely knowledgeable, personable, but most importantly highly effective. If an urgent issue arises I know that I can rely on them.
Bakul Miah - Head of IT
Priority One have proven themselves to be one of the emergency services to Drake & Morgan. As well as being there in an pinch, they have helped support us from our 1st bar & restaurant all the way through to the 8th, 6 years later. Their advice & professionalism have been priceless to us.
Allison Ellingham - Operations Manager
Before Priority One took over our IT systems were in need of an upgrade. We are now running on the Priority One Cloud System, we use Virtual Desktop and their Hosted email. The solution enables us to stay up to date without any large upfront costs, and the system speed and stability is far improved.
Mukesh Desai - Partner
Priority One have a dedicated, diligent team of very skilled engineers. They have been supporting our IT systems since 2011 and we are very happy to have made the switch from internal IT support.
Julian Mills - Executive Director
Since Priority One have taken over our IT support they have elevated the standard of our IT systems in a way that has materially improved the productivity of our users.
Martin Klopstock - Digital & Operations Director
Priority One IT have been Kogan Page’s IT provider for several years. They combine key strengths of professionalism, knowledge of IT systems and requirements and, above all, our business processes and suite of tools we use regularly. They understand why certain tools are important, proactively suggest infrastructure changes and upgrades and are that rare thing: a sympathetic knowledgeable vendor.